Mercure Tunbridge Wells Hotel
Misafirler Ne Diyor
The staff are just lovely. They all seemed friendly in a natural way and gave the impression they were happy, which made us, as guests, happy. We ate in the hotel one night and there was a little confusion over which menu we were ordering from, as we werent sitting in the main restaurant, but we ordered from the Bar/Brasserie menu. The food really exceeded our expectations. We werent expecting much, but everything was really fresh and tasty and we were pleasantly surprised. The rooms are basic but comfortable and we had a nice view out to mature trees from our room. We also appreciated the drinks vouchers we got when we chose not to get our room made up.
Ciara
Kasım 2024
I previously stayed at another hotel in Tunbridge Wells for similar pricing and Mercure definitely came on top. I liked the included parking and wifi, the room well equipped with tea, coffee and toiletries, the comfortable bed with very clean bedsheets, and the fact that it was very quiet. It`s not close to town center, but not difficult to reach it either. They know how to welcome their guests and you will notice that as soon as you get there. I even signed up for membership, I have a feeling I`ll stay with them in the future. :)
Daniel
Kasım 2024
A three night stay in a very comfortable, and fairly quiet, room in a good location. The room and public areas were clean and tidy; the room was serviced daily. We received complimentary chocolate and food discount vouchers: we didn't use the latter as we were dining out. We can't therefore comment on quality of food. The receptionist was friendly and welcoming. We'd taken out Accor membership (free) to avoid car parking fees, but were also offered this possibility on site.
Andrew
Ekim 2024
We liked that the rooms allocated were accessible for our needs. They were clean and the beds were comfortable. The staff were friendly and very helpful. Reception were attentive in allocating a much more suitable room when they learned a guest had been in surgery, and placed us on the ground floor. Much appreciated. Some of the building is older, but it looks well maintained. The rooms we stayed in and communal areas are modern and well equipped. The hotel is within a few minutes of the hospital and an excellent choice if you need to stay somewhere close by. All staff encountered were really lovely.
Lisbeth
Kasım 2024
Free parking. V friendly and efficient reception staff. Quick check in. Comfortable bed. Of Tunbridge Wells Booking.com listed accommodation we have stayed in I rated it considerably better than the Travelodge, a big improvement on Salomons Estate, v slightly better than the Premier Inn, not as nice as the Spa Hotel.
Simon
Ekim 2024
Great location. Big shame there are still pictures of a swimming pool in the hotel which is closed. These come up frequently on google which is confusing. However bedrooms are very comfortable( we had 2 as a family group). Restaurant staff are great and food is very nice and reasonably priced for the area. Holly, Tim and Ernest the servers who were there when we were there were really great , quick and professional. Overall fine for what we needed.
Greene
Ağustos 2024
Room was comfortable and clean, we were pleased to get a studio, but don't know the difference between this and a room. Meals were good value for money and good quality, the 2 free drinks were a very nice surprise. What made the visit so good was undoubtedly the staff, the best we've come across after visiting many hotels.
Roger
Temmuz 2024
The receptionist ( Layla ?) was very welcoming as were the staff generally .Because of our ages I had requested a walk in share and our request was granted The room was very comfortable. We had an enjoyable breakfast and particularly liked the fact that we could order freshly cooked poached eggs.
Ray
Ocak 2025
The bed was soooooo comfortable!! The bedding and pillows were lovely. The room was lovely and dark and quiet, we had a room near reception and we slept in until 9am! Great location. Free parking! Great room size, nice and roomy. Not all cramped. Great facilities nothing was run down, kettle, tea, coffee and coffee machine. Lovely hot shower in the morning. Heated towel rail a nice treat. Bathroom was spotless.
Debbie
Haziran 2024
Very friendly and helpful staff Clean and tidy room Great location Nice breakfast and lovely evening meals in the restaurant I feel the reviews this hotel has been given are a little harsh. My partner and I had a very pleasant stay.
Nicola
Haziran 2024
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